DNA Policy

Due to an increase in the number of wasted appointments through patients failing to attend without informing the surgery, it has become necessary to implement a Did Not Attend policy in an attempt to resolve this.

If you fail to attend appointments without informing us, we will write to you asking if there are any specific problems preventing you from letting us know.

If you repeatedly fail to attend for appointments, you may be removed from the practice list and have to find an alternative GP practice.